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Knowledge Base
Use this view to browse the Knowledge Base by folder. To view the articles in a specific folder, click the folder path. You can also
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DNS
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What payment options are available?
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Where do I direct my billing enquiries?
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How is my Plan billed?
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How long can I have a Domain Name for, can anyone else register it?
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Can I renew my domain names at any time?
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Can I renew my domain name for more that a one year term?
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How do I renew my domain name registration?
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What are some of the common reasons why TLD Domain Name Transfers fail?
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What is an EPP Key?
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What is a UDAI?
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How do I change the Registrant (owner) of a Domain Name?
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What is a Registrant Transfer?
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Domain Name Syntax Rules
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Where can I get an FTP program from?
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How do I upload/publish my website files?
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What happens if I go over my allocated bandwidth/data transferred amount?
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Where do I access my webmail service?
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Where do I access my website's statistics?
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Where do I access my website's control panel?
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I have multiple domain names, but I wish to point some of them to sub-directories within my main site. Does eziWeb Limited allow me to do this?
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I have multiple domain names, can I point all of these to my site?
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I am trying to FTP to my website, but I am not getting prompted for my login and password. What could be causing this?
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I am FTPing to your servers, but it is really slow, and seems to be hanging. What is the problem.
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I have deleted my site from your servers, but I do not have a copy of it on my local PC. Can I get my site restored from backup please?
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Does eziWeb Limited perform any sort of backup of servers?
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Does eziWeb Limited provide any sort of statistics with their sites?
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I have established there is a lot of packet loss and network congestion, but I can still can not see my site. What should I do?
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I can not view my site. Are your servers down?
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Does eziWeb Limited have servers in New Zealand or America?
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Does eziWeb Limited do website design?
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